Characters that play a minimal role in the story of Phantasy Star Online 2. These characters usually either make a single appearance, exist only to give the player client orders, or act as a shopkeeper in the ARKS Lobby.
Sits beside Lottie in the Shopping Area. Issues Client Orders in regards to breaking enemy parts and segments.
ロッティ Lottie Lotty (SEA)
Sits beside Robert in the Shopping Area. Issues Client Orders in regards to "Boosted" or Infected Enemies that have abnormal obstructions spawning off their body
レダ Reda
Character that stands by the railing next to the Makeover Salon
ラヴェール Revelle Lavere (SEA)
A young woman whose family was slain by Darkers when she was a child.
Found in the far right of the Gate Area, near the window. Issues Client Orders in regards to the subjugation of Darkers.
ミケーラ Michaela
The winner of the 2012 character contest hosted by SEGA. She appeared for a limited period of time around the shopping center of the lobby and provided client orders to the player.
クレシダ Kressida Cressida (SEA)
Stands next to the Elevator behind the Pet/Item Lab in the Shopping Area. Issues orders ranging from Collection to Complete Missions with a S-Rank in a certain period of time.
クロト Klotho Chroto (SEA)
Newman who handles Time Attacks and Extreme Quests. Famed among players for being a bottomless source of free Meseta.
Located on the second floor of the Gate Area, in the leftmost segment. Issues Client Orders for Time Attacks, Extreme Quests, and Riding Quests.
ハンス Hans
If facing the Gateway Tunnel from the Elevator in the Gate Area is to the Left by the window. Issues Client Orders in regards to killing of certain monsters in a given area.
ジラード Girard
Stands by the elevator behind the Costume/Item Shop in the Shopping Area. ARKS Scientist that issues Client Orders in regards to subjugating "Rare" monsters and fauna.
フランカ Franka Franca (SEA)
A famous chef among ARKS who experiments with various alien meats and ingredients for her dishes. Runs her own Cafe known as Franka's Cafe.
Found in both Franka's Cafe and in the Shop Area, near the back left Block Teleporter. Issues Client Orders requiring players to collect items from monsters.
エメライン Emmeline Emeline (SEA)
Stands next to the Costume/Item Shop in the Shopping Area across from lo. Fellow ARKS Scientist and friend of Girard issues Client Orders in reguards to the many Weather Effects that take place across the planets
アリス Alis
Across from Light and Aki in the Shopping Area.
サトリ Satori
Satori is the clerk handling the AC shop of both PSO2 and PSO2es. If it is the player's first time visiting her shop, she will be glad to provide explanations for their every question.
マリー Marie
Marie, along with her sidekick Mei, play host to various anniversary events regarding Phantasy Star Online 2. The calm to Mei's bubbly, the two provide information about special contests that players can participate in for a limited time at the official website.
メイ Mei
Mei, along with her sidekick Marie, play host to various anniversary events regarding Phantasy Star Online 2. The energetic to Marie's graceful, the two provide information about special contests that players can participate in for a limited time at the official website.
ARKS Class Trainers[]
Specialists at their class, they test the player character by assigning them tasks that increases in difficulty.
Name
Information
Image
アザナミ Azanami
Regius' pupil, trained in the ways of the Katana, and the creator of the Braver class.
Found in the central Gate Area near the Medical Center. Provides Client Orders for Bravers.
バルバラ Barbara
Stands in the middle of the Class Counter and Nurse Station in the Gate Area. Issues Training Client Orders for Fighter and Gunner
ジャン Jean Jan (SEA)
Old ARKS member who has a tendency to prattle on about his past endeavors, regardless of whether anyone is actually listening to him.
Found in the Shop Area's lower level, near Hubert and Lottie. Issues Client Orders that teach players about basic mechanics.
ジョーゼフ Jozsef Joseph (SEA)
Veteran ARKS member.
Found on the Gate Area's second floor, in front of the Bridge. Issues Advanced Weapon Training Client Orders.
カトリ Katori
A Newman girl who carries herself as if she were royalty. One of the two creators of the Bouncer class.
Found in the Gate Area near the central Teleporter. Issues Client Orders for Dual Blades.
マールー Marlu
Quiet young woman who oversees the Force and Techer classes. Although she initially displays a dislike to Hunters, she eventually grows close to Ohza.
Found behind the central Teleporter in the Gate Area. Issues Client Orders for Forces and Techers.
オーザ Ohza Oza (SEA)
Hearty young man who oversees the Hunter and Fighter classes. He initially demonstrates a dislike for Forces, but eventually grows close to Marlu.
Found behind the central Teleporter in the Gate Area. Issues Client Orders for Hunters and Fighters.
サガ Saga
A CAST who spends his life keeping his partner, Katori, in check. Has a very straightforward personality.
Found near the central teleporter in the Gate Area. Issues Client Orders for standard Bouncer Orders as well as Jet Boots Orders.
ARKS Lobby Gate Area[]
People located in the main lobby area near the campship. They assist the player with registering and preparing for quests.
ARKS Lobby Quest Counter[]
Name
Information
Image
アスタルテ Astarte Ashtalt (SEA)
Astarte is the ARKS Road administrator, a teacher that grants rookie ARKS recruits private lessons in order to guide them through the ins and outs of life as an ARKS associate. As her lessons are completed, she rewards the player with prizes.
アンネリーゼ Anneliese
Operator who handles the left Quest Counter. Found at the left Quest Counter. Enables you to partake in Quests.
ファイナ Faina Fina (SEA/Global)
Operator who oversees Daily Orders. Found at the left Quest Counter after Anneliese. Issues Daily Orders, Client Orders that refresh once a day.
コフィー Koffie Cofy (SEA/Global)
Operator who oversees the progress of ARKS members. Found at the right Quest Counter between Rebecca and Pudding. Issues various Client Orders related to opening new content, such as Level Cap increases, new areas, and Licenses.
プリン Pudding
Prin (SEA/Global)
"Talking with me would just waste our time."
Operator who handles Extreme Passes and Collection Files. Despite her professional appearance, she occasionally displays moments of low self-esteem.Located to the far right of the right Quest Counter.
レベッカ Rebecca
Rebecca is the quest counter attendant located to the east of the main lobby next to Koffie. By speaking to her, she will register the player for their preferred quest of choice.
ARKS Skill Counter[]
Name
Information
Image
ビア Bea Bhea (SEA/Global)
Person in charge of Skill Trees and Class Changes
ファーマ Farma Fahmer (SEA/Global)
Person in charge of Issuing Team Client Orders if the player is in a team. Range from Item Collection to Monster Subjugation
ラケシス Lachesis
Person at the desk that monitors Titles and Achievements
Medical Center[]
Name
Information
Image
ローラ Lola
Nurse employed at the Medical Bay. Formerly issued Client Orders to unlock stronger Drinks.
Works in the ARKS Medical Bay. Located at the Medical Bay's central counter.
Formerly issued Client Orders to find flowers for Matoi.
ナターシャ Natasha
Nurse that sells Drinks. Located to the left of Filia.
ARKS Lobby Shop Area[]
Houses various shops that help the player for a cost.
Item Lab[]
Name
Information
Image
ドゥドゥ Dudu Dadu (SEA)
"You have no luck. Brilliantly."
The infamous man himself, Dudu welcomes all visitors willing to test their luck at his grinding station with a knowing chuckle. Although the title "con man" may be what is on most people's minds, Dudu will be quick to acknowledge that he is not the reason for the constant failures. It is the player's brilliantly terrible luck. Dudu is located on odd numbered blocks in the shopping centre.
モニカ Monica
"I wonder if you will come back to my shop again..."
The very nervous assistant to Dudu, Monica tries her best to empower the weapons of ARKS visitors by means of grinding technology with varying results due to her clumsiness. Despite her constant failures, she means well and will constantly exclaim her sorrow with each unsuccessful venture. Monica is located on even numbered blocks in the shopping centre.
キアラ Chiara
Shopkeeper who handles Item Tekking, identifying rare weapons while granting them a Gift Ability and a desired Element. Found at the Weapon Shop.
Battle Preparation Counter[]
Name
Information
Image
アラガス Aragath Aragas (SEA)
Weapon Shop clerk in the Shopping Area.
イルム Ilm Illum (SEA)
Photon Art Clerk in the Shopping Area
フェリシア Felicia
Item Shop clerk in the Shopping Area
エリー Elly
サロメ Saroma Salome (SEA)
Housing & Utility Counter[]
Name
Information
Image
エドアール Edward Edwahl (SEA)
FUN Shop Clerk in the Shopping Area
オスカー Oscar
Furniture Store Clerk in the Shopping Area.
カメオ Cameo Kameo (SEA)
Recycle Shop Clerk in the Shopping Area.
メラニー Melanie
Net Cafe Clerk in the Shopping Area.
ナノン Nanon
Badge Shop Clerk in the Shopping Area
ナナイ Nanai
An NPC only appearing from March 5-April 23, 2014 for the PSO2 x 7-Eleven collaboration campaign, Nanai served as the clerk for the Eleven-Oracle branch shop. By exchanging FUN points, the player could obtain limited time only My Room items with a 7-Eleven theme.
Salon & Exchange Counter[]
Name
Information
Image
ノエミ Noemi
Beauty Salon Clerk in the Shopping Area.
ラインブルガ Lineburga
Spellstone Shop Clerk in the Shopping Area. Handles trade of stones obtained from Extreme Quests.
ノートブルガ Notburga
Shiny Stone Clerk in the Shopping Area. Handles trade of stones obtained from Advance Quests and specific Emergency Quests
ニッサ Nysa Nissa (SEA)
Excube Clerk in the Shopping Area. Trades special items and tools for Excubes.
ティフリス Tiflis Tifris (SEA)
Photon Drop Clerk in the Shopping Area. Trades special items and Mag Items for Photon Drops, Crystals and Spheres.
Operators[]
Administrators that occassionally speak to the player while a quest is in progress. They assign special codes depending on the current threat in the area.
Name
Information
Image
ブリギッタ Brigitta
ヘンリエッタ Henrietta
ヒルダ Hilda
カリン Karin
"Very, very, very good! You gathered some excellent data!"
A gifted young woman who invented the VR simulation system. Oversees Extreme Quests, challenging players with various trials to gather more data.
メリッタ Melitta Melita (SEA)
Casino Staff[]
A place to relax after a hard day of work, the casino is a gambler's paradise. The attendants here strive to serve the every need an ARKS member could possibly ask for, after they have bet away their casino coins.
Name
Information
Image
アルト Alto
Stands by the Stairway down to the Casino Floor. Issues Client Orders in regards to the games in the Casino.
アンテ Ante
One of two Prize Counter Attendants(other being Chip) that's on the Casino Floor. Trades Normal and Limited Time Prizes for Casino Coins
エニーペア Any Pair
Handles the Casino Area's Quest Counter. Enables you to partake in Quests.
チップ Chip
One of two Prize Counter Attendants(other being Ante) that's in the Casino's Lobby. Trades Normal and Limited Time Prizes for Casino Coins
ディール Deal
Emcee for the Casino Area, typically found circling the area in a giant Arkuma hot air balloon. Makes periodic announcements as well as announcing to other players when someone gets lucky.
イーブン Even
A bartender at the Casino Area.
フルハウス Full House
Item Shop Clerk in the Casino. Sells the same stock of items as Felicia in the Shopping Area.
ハーティー Hearty
Casino Employee that walks around the Casino Floor by the Mesta Shooter. Gives explanations about the various casino games that are in place.